Terms of Service — Ored Valley Car Care

These Terms of Service govern your use of our online platform and services provided by Ored Valley Car Care. By accessing or using our platform, you agree to these terms. If you do not agree, do not use the service. For questions, contact us at info@oredvalley.info or at Building 12, Al Corniche Street, West Bay, Doha, Doha Municipality, Qatar.

1. Acceptance of Terms

By using this service you represent that you have the capacity to enter into a binding agreement and accept these Terms. We may update these Terms from time to time; continued use after changes constitutes acceptance.

2. Services

We provide vehicle maintenance, repair scheduling, and related information through our platform. Specific service terms, pricing, and availability are provided at the time of booking and may require additional agreements or waivers.

3. User Accounts

You may create an account to access certain features. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. Notify us immediately of any unauthorized use.

4. Acceptable Use and Restrictions

You agree not to use the platform for unlawful activities, to interfere with the service, or to attempt to gain unauthorized access to systems. Prohibited conduct includes transmitting malware, abusing support channels, or submitting false information.

5. Bookings, Payments, and Cancellations

Service bookings are subject to availability. Payment terms and accepted methods are presented at checkout. Cancellations and refunds follow the policies displayed during booking. We may charge cancellation or no-show fees where disclosed.

6. Disclaimers and Limitation of Liability

Our platform and services are provided "as is" and "as available" without warranties of any kind, whether express or implied. To the maximum extent permitted by law, Ored Valley Car Care and its affiliates disclaim all warranties and are not liable for indirect, incidental, special, or consequential damages arising from use of the service. Our total liability for direct damages is limited to amounts actually paid for the specific service giving rise to the claim.

7. Intellectual Property

All content on the platform, including text, graphics, logos, and software, is the property of Ored Valley Car Care or licensed to us. You may not copy, modify, distribute, or create derivative works without our prior written consent.

8. Termination

We may suspend or terminate access to the platform for violations of these Terms or for other business reasons. Termination does not limit any other rights or remedies available to us.

9. Governing Law and Dispute Resolution

These Terms do not constitute legal advice and are not jurisdiction-specific. Disputes arising from these Terms should be resolved through negotiation in good faith. If formal dispute resolution is necessary, parties should seek an appropriate forum consistent with applicable law. This paragraph is a general guideline and does not replace local legal advice.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through the platform. Continued use after updates constitutes acceptance of the revised terms.

11. Contact Information

For questions about these Terms or service issues, contact us at:

Ored Valley Car Care
Building 12, Al Corniche Street, West Bay, Doha, Doha Municipality, Qatar
Email: info@oredvalley.info